Mobile Device Management

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We are proud to announce that we now offer comprehensive mobile device management to support the Bring Your Own Device (BYOD) complexities that many businesses now face. If your business has compliance requirements for SOX, HIPPAA, PCI, etc… you already know that any device that contains regulated data and communications is subject to the compliance requirements and guidelines.

With this new service we can offer the following mobile device management features on Apple IOS and Google Android devices:

– Deploy and enforce real-time compliance and security rules
(e.g. enforce the use of passwords)
– Manage configuration of email, calendar, contacts Wi-Fi and VPN profiles
– Remotely locate, lock and wipe lost or stolen devices
– Distribute and manage company approved applications

Ask your account manager or email info@dtsolutions.com for more info.

 

Web Services & SEO

We are happy to announce a new addition to our product offerings. We have been offering online marketing and eCommerce management services to a select few clients over the past few quarters and are now ready to officially roll out our new division to all of our clients.

Mike Heffley has come on board as our Director of Web Services. Mike has extensive experience in product development and product management in the technology field and most recently has been working in the SEO and Online Marketing areas.

We believe in a consultative approach in this area. No two companies need the same online marketing approach, no two companies have the same website or eCommerce needs. We will be writing more about online marketing and SEO ideas and trends in the weeks and months to come.

If this is an area you would like to talk to us about, please get in touch with Mike directly to set up an initial meeting. You can email Mike at mheffley@dtsolutions.com.

Microsoft Dynamics GP Helpdesk

We now have resources that can help you with your everyday “How To” questions and issues with Dynamics GP. Even though we host and manage Dynamics GP systems for many customers, we have typically focused on hosting and managing the back-end systems and technology.

Effective immediately, if you are a Dynamics GP customer you can access our experienced GP Helpdesk!

Email info@dtsolutions.com for more information.

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Spamsoap Changes

Most of our full service customers use our cloud based email filtering, spam protection, and business continuity solution. We are in the process of transitioning this service from Spamsoap to McAfee SaaS.

The migration should be transparent; the only change you might notice is that the icon in the upper left of your spam quarantine console will change from Spam Soap to McAfee.

Contact your account representative if you have any questions about this change.

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Contacting Support

As we continue to grow, it is becoming even more critical that when you need support, you use the proper request mechanism. Although each of our technicians does their best to prioritize and remember your calls and emails, the only way we can guarantee timely and efficient communications and response times if you use our designated support system.

You can access this system and request help by sending your request to support@dtsolutions.com.

This is a monitored mailbox that creates a HelpDesk ticket and makes sure that you get appropriate and timely support.

Referral Bonus Program

Over the last 4 years, 100% of our company growth has come from customer referrals. Our customers love our service, and they love to tell their friends about us.

To show our appreciation, we are now offering a formal referral bonus. If you refer us to someone and they become a customer, we will give you $1000 cash as a “Thank You”.

We will also offer the referred customer $1000 off their first month’s service. That’s a Win-Win-Win for everyone!

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